Returns & Exchanges

If you are unhappy with your purchase or would like to return your items, please first email theprizecollection20@gmail.com with your order number, name and email used on the order. Also, please adhere to TPC Return Policy below:

1. Items must be sent back within 30 days of the delivery date.

2. Items must be unworn, unwashed, and must be in original condition

3. Items must be free of stains, odors, makeup, deodorant, or wear.

4. Accessories are non-returnable.

The Prize Collection does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.

Damaged, defective, or incorrect items must be reported within 2 days of delivery. 

Additional notes: Depending on the shipping method and carrier selected, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.